Draft Customer Experience Strategy

Submissions closing on 12 January 2025, 11:59 PM

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Moira Shire Council is committed to providing high-quality, customer focused services to residents, businesses and visitors. 

Recognising past challenges in meeting community expectations, we are focused on positive change. Our Customer Experience Strategy 2025-2028 serves as a three-year roadmap to enhance our service delivery. 

This initiative prioritises respectful, responsive, and considerate interactions across our organisation. 

We invite you to participate in our review of the draft strategy and share your feedback, helping us shape the future of customer service in Moira Shire 

DRAFT CUSTOMER EXPERIENCE STRATEGY 

Provide your feedback before Sunday 12 January.