Moira Community Satisfaction Survey has commenced

Published on 31 January 2018

Moira Shire residents are invited to share their views on Council’s performance with the annual Local Government Community Satisfaction Survey now underway.

The survey is commissioned by the Victorian Government on behalf of Victorian councils including Moira Shire.

Mayor Libro Mustica urged community members to participate in the telephone survey program that will capture the views of 500 Moira Shire residents and ratepayers.

“Over a three week period from 1 February, your household may receive a call from an independent market research agency, National Field Services, who has been commissioned to undertake the survey,” Cr Mustica said.

“These calls may be made outside of business hours and on weekends.

“The survey provides a snapshot of community views on our performance across a range of measures.

“It helps us identify ways to improve our service delivery and plan for the future.

“We encourage your participation; if you do have any queries or concerns about the survey please call our Customer Service team.

“We appreciate your anticipated participation to assist us with your valuable feedback.”

The survey is delivered by an independent research agency to ensure individual responses remain confidential.

Only the overall results are shared with Council.

“The survey results are published on our website and reported through the Know Your Council websites,” Cr Mustica said.