Customer Experience Strategy

Council is committed to the experience of customers and focusing on high quality services. Council has a Customer Experience Strategy which sets our commitment to providing high quality, customer centred services to all our residents, ratepayers, businesses and visitors.

Through the implementation of this Customer Experience Strategy, we aim to act and make changes that will drive improved customer service behaviours across our organisation and over time improve the experience for our community.

 

Customer Experience Strategy.png(PDF, 2MB)

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